FAQs

How can I contact Eightora?

You can email us at info@eightora.com. Our customer support team will be happy to help with anything you need.

Do you ship worldwide?
Yes, we offer international shipping to most countries.

Where do you ship from?
We work with international fulfillment partners to ensure efficient delivery based on your location.

Can I change or cancel my order?
As we aim to process orders quickly, you must request any changes or cancellations within 12 hours of placing your order. After this time, your order can still be returned for a full refund once received (conditions apply).

What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX) and PayPal payments.

When will my order be processed?
Orders are processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email.

What is your return policy?
We offer a 30-day return window. Items must be unused, in their original packaging, and accompanied by proof of purchase. To request a return, email us at info@eightora.com

What if my item arrives damaged or incorrect?
Please contact us within 48 hours of delivery and include photos of the product and packaging. We'll resolve the issue promptly.